Director Operations
Accomplished and self-driven project and change professional with a verifiable and proven experience in leading change and business transformation in IT services industry. Extensive experience in digital innovation, change management, business impact assessments, service transformation, project delivery, customer experience design, and business process re-engineering.
A business strategist with management experience in the delivery of large-scale projects and change ideas with customer-centric design along with the knowledge and understanding of the impact on people, process, and technology.
MEHFOOZ particularly enjoys working in the SME, & MSE space with growing businesses, helping, and guiding them through scale up and change to deliver ambitious business plans & objectives.